VOLUNTEER RECRUITMENT AND RETENTION OFFICER

Salary: circa £25,000 per annum

FIXED TERM 1 year subject to extension.

PASSIONATE ABOUT HERITAGE RAILWAYS

Swanage Railway is an award winning railway carrying over 200,000 passengers a year, on its
heritage services, making it one of the leading tourist attractions in Dorset. It has around 450
volunteers across its departments.

In 2021 Swanage Railway (SR) obtained a grant from South Western Railway (SWR) to fund this
position. In addition to working with SR volunteers, the work includes supporting volunteers
across SWR stations from Dorchester South to Holton Health, of which Purbeck Community Rail
Partnership (PCRP) is responsible.

As the current post holder has secured a role elsewhere on the Swanage Railway, we need to
engage another individual to continue this much valued role. This will assist SR and PCRP to
achieve its vision, not only to maintain but enhance its volunteer presence and to develop
further services.

The role
The successful applicant will be expected to continue with a successful, established recruiting
process for volunteers across the Railways in a variety of different roles. To communicate and
monitor progress of the volunteers and advise Management where changes can improve
volunteer engagement.

The VRRO will also work with PCRP representatives in the management of volunteers at
Holton Heath, Wareham, Wool and Dorchester South, with the possibility of working with other
adjacent stations.

To achieve this a self-motivated individual is required with experience of successful volunteer
engagement and knowledge of recruiting and supporting volunteers.An ability to understand
and administer records on a database is required. Good communication skills are essential.

The person

• Experience and knowledge of successful volunteer engagement
• Knowledge of the workings of Swanage Railway.
• Quantifiable experience and knowledge of recruiting and supporting volunteers at all
• levels
• Ability to understand and administer records on a database is essential
• Excellent interpersonal skills
• Holder of full driving licence as position is multi based

Benefits of working for Swanage Railway

• Salary circa 25k per annum,
• 40-hour week (including flexible hours and days including evenings, weekends and
• bank holiday working)
• This position is also suitable for a 2 person job share with a total working week of
• 40 hours between the two people.
• 30 days holiday including statutory bank holidays
• Contributory pension scheme after qualifying period.
• Access to free parking.
• Free or subsidised refreshments when working.
• Privilege travel rates following completion of induction period.
• DBS check will be required (Swanage Railway to provide)
• PTS (personal track safety) and other relevant courses (Swanage Railway to provide)

Closing Date: 12.00 midday Monday 22nd May 2023

1st Interview Date: Thursday TBA
2nd Interview Date: If required the following week

How to apply
Please click on this link to the Information pack and application form. Applications will not
be considered without an application form, when completed, your application form and
cv should be emailed to [email protected]