Accessibility

Access Statement for the Swanage Railway for Disabled Passengers.

1. Introduction

The Swanage Railway welcomes disabled people on its Heritage steam and diesel services that operate from April to October and during the Christmas period. However due to the nature of the types of services operated on the Heritage Railway some mobility scooters cannot be carried.

All Swanage Railway station platforms offer step-free access and Disabled access is available to most trains.

We regret that our dining train is not wheelchair accessible.

2. The Trains

Wheelchairs are able to be carried in the Guard's Van on most services, and if the passenger has some mobility then they can sit in nearby passenger accommodation rather than travel in the Guard's Van. Our trains have corridor connections between the coaches.

A ramp is available at all stations to provide wheelchair access to trains, and our friendly platform staff and train crews will be happy to assist.

Please note that our ramps have a safe weight limit of 300kg.

The maximum dimentions of any wheelchair or electronic scooter is:

Length: 1200mm (3ft 11in approx.)

Width: 700mm (2ft 3in approx.)

Maximum combined weight of user and scooter: 300kg (47st 3lb approx.)

Wheelchair Image

3. The Stations

Swanage

Level access from the town centre.

There is a ramp available to provide wheelchair access to trains.

Swanage station toilets have no disabled toilet facilities, due to their age, but Swanage Town Council provides the following facilities:

Horsecliffe Lane Short Stay Car Park. Separate toilets for men and women as well as one unisex toilet for the mobility impaired which operates using a RADAR key.

Shore Road. Separate toilets for men and women as well as one unisex toilet for the mobility impaired which operates using a RADAR key.

Heritage Centre, by the Stone Quay. Separate toilets for men and women and one unisex toilet for the mobility impaired which operates using a RADAR key.

RADAR keys may be purchased from Tourist Information Centre in Shore Road at a cost of £4.00 each. A spare key is kept at the Sea Breeze Restaurant (close to Shore Road toilets) for emergency use when the TIC is closed.

Herston Halt

The Army kindly built a disabled access ramp for Heston Halt in 2004, providing level access from the road, and bringing the station to the same access standard as our other stations.

There are no toilet facilities at this station.

There is a ramp available to provide wheelchair access from platform onto trains.

Harman's Cross

Level access from the road.

There are no toilet facilities at this station.

There is a ramp available to provide wheelchair access from platform onto trains.

Harmans Cross platform and path surface is gravel.

Corfe Castle

Level access from the road.

There are non-disabled toilet facilities at this station.

There is a ramp available to provide wheelchair access from platform onto trains.

Norden

Level access from Purbeck Park (Car Park).

Disabled toilets and baby-changing facilities in the purpose-built Norden visitors' building, operated by Dorset Council (RADAR key).

There is a ramp available to provide wheelchair access from platform onto trains.

 

Updated: February 2021