Covid-19 - Passenger Information
|THE SWANAGE RAILWAY’S COVID-19 GUARANTEE|
We understand that booking advance tickets is a risk, especially with the current uncertainty that surrounds the COVID-19 pandemic. However, we believe everyone needs something exciting to look forward to, so we are introducing our COVID-19 Guarantee to give you peace of mind.
Our COVID-19 Guarantee gives you the peace of mind to book tickets for your next visit to the Swanage Railway, knowing that whatever happens with the ongoing COVID-19 pandemic, your tickets remain safe.
The Swanage Railway COVID-19 Guarantee applies to our regular fares, our dining trains and other special events that may be offered. For a full list of events, please click (here).
What does the Swanage Railway COVID-19 Guarantee mean?
You will be entitled to transfer your tickets to an equivalent service on another date (where available), transfer the full value of your booking to a gift card that you can use over the next 2 years if:
Terms and Conditions
Thank you for your continued support for the Swanage Railway and we look forward to welcoming you on board one of our trains soon. Please remember that Swanage Railway is accredited as “We’re Good To Go” and we have a comprehensive range of COVID-19 secure arrangements in place for the safety of our guests and our staff
We are working hard to ensure the safety of our visitors and staff, here are the measures we have put in place.